Patch Policy

About a year and a half ago, I moved to a new company and started working as their DBA. The company did not previously apply any patches to any Oracle databases. Since I have been here, I have seen IT system security become more of a focus point and undergo a higher level of scrutiny that previously seen. Rather than wait for a directive to start implementing regular security patches for our Oracle databases, I decided to be proactive. The day will come when we are required to start patching our Oracle databases on a regular basis and I would like to say that we already have it implemented.

The Apr2012 CPU was just released last week and this is the first CPU that we will apply to our Oracle databases. Before I applied the first CPU, a little thought went into how to implement this change in our corporate environment. I decided to share a few of those changes in case anyone else gets to a similar situation in the future.

1. The 3 D’s: Before any patching began, a patch policy was Documented, Disseminated to IT staff and management, and Discussed. This document discussed at a high level, the need for regular security patches, when the security patches would come out, and how they would be applied to our systems to as to reduce risk to the database, the application, and the end users.
2. Patch Timeline – I have the luxury of having a clone of our production database just for the DBA’s use and no one else. My timeline starts there. Within one week of the CPU’s release, I am to apply the CPU to my DBA database and resolve any issues. With two weeks of the CPU release, I am to apply the patch to our development databases. Within one month of the CPU release, I am to apply the patch to Test and Stage database. And finally, within 6 weeks of the CPU release, I am to have applied the patch to production. This is just my timeline and what works in our environment. Your timeline may be different. But it is important that everyone understands the timeline and that the timeline does two seemingly contradictory things – 1) applies the patch slowly so that any database or application issues are sorted out before proceeding to the next step in the timeline. Once the patch hits production, there should be no surprises and confidence the patch will not break anything. 2) applies the patch fast enough so that security holes are plugged in a reasonable time. In my environment, six weeks to production is slow enough to catch issues but about as fast as we feel comfortable in going. Your environment may have other timelines.
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4. Test/Test/Test – As a DBA, we have a duty to ensure that changes introduced into production have a high degree of confidence that the application will not break. It is vitally important to test your changes and patches are no different. If you do not go through your patch timeline, you will not have adequate time to test and if there is a problem that the patch has introduced to your environment, it would be career suicide if you did not adequately test before hitting production.
5. Backups – One must backup the database and the Oracle home directory being patched before applying the patch. You never know if you will have to go back to a previous point before the patch in one or both of those areas. One should occasionally test the restore methodology or backing out patches well before production. This testing may not necessarily need to be done once a quarter, but should be at least once a year.

I think those about cover the major thoughts I had on the subject. If you have questions/comments, let me know.